Dah Sing i-Securities Services Frequently Asked Questions

 
General Instructions
1. What functions does i-Securities Services provide”H

i-Securities Services provides the following functions:

 
  • Homepage
    • Charts of Hang Seng Index ”B Red Chips and H Shares
    • Real time market news and Top five movers etc.
  • Securities Trade
    • Stock price enquiries, setup of investment portfolio and price alert services
    • Securities account portfolio enquiries
    • Placement/ amendment and cancellation of securities trading order
    • Order history , cash movement and securities movement enquiries at instant and the past 3 months
  • IPO subscription
    • Timetable for the upcoming IPOs and the performance of the recently listed IPOs
    • IPO subscription
    • IPO subscription records and allotment details enquiries at instant and the past 3 months
  • Market Information
  • Comprehensive market information, including:
    • News commentary
    • Market performance
    • H shares and Red Chips
    • Market news
    • Company profiles
    • IPO information
    • Dividend distribution notice
    • Performance analysis
    • Warrant information
  • Customer Information
    • Customer information update
    • Application of monthly banking statement
    • Subscription of Online Real-Time Stock Quote Service
 
2. What is the recommended system set-up for accessing the i-Securities Services?

The following setup is highly recommended:

Equipment Recommended Configurations
Personal Computer (Processor) P4 1.6GHz , 512MB RAM or above
Modem Broad Band
Operating System

English/Chinese Windows XP

Browser Internet Explorer 5.5
with the following options enabled:
  • JavaScript
  • Java 1.6.0_03 or above
  • Cookies
  • SSL 2.0 and SSL 3.01
Resolution 1024 x 768 or better display
 
3. Must I have Java Virtual Machine installed before using i-Securities Services?
Yes.

If you use Internet Explorer in Windows XP, you are required to install Java Virtual Machine before using the service (Java Virtual Machine can be downloaded from http://www.java.com).
 
4. What kind of securities can be traded via the i-Securities Services?

You can trade all securities listed on the Stock Exchange of Hong Kong (SEHK) through our i-Securities Services, excluding NASDAQ and iShares with USD trading.

 
5. After enrolling in the i-Securities Services, can I still trade through other channel(s)?
 

Yes, you can still trade through other channels, including the 24-hour automated trading hotline, manned customer services hotline or trade over the counter*.

*Our bank will keep updating the list of branches offering securities trading services. For details, please contact our staff.

 
6. How can I trade securities on the Internet?
 

If you have already had our bank”¦s securities account, you may simply login and trade securities with your e-banking login ID and password. If you do not have the securities account or e-banking login ID or password, please visit any of our branches for the account opening.