Dah Sing i-Securities Services Frequently Asked Questions

 
Account Information
1. Where can I check my current position?

You can click "Trade ¡V A/C Portfolio" to check your current securities portfolio.

 
2. What information I can get from the "Trade ¡V A/C Portfolio"?

You can have the following information:

Purchasing Power The amount that you can buy stocks
Bank Available Balance The amount that you can withdraw from your settlement A/C
Available Sales Proceed

The amount will be received by the sales of shares

Cash On-Hold

The amount held for the outstanding Buy orders

Today Bought Total amount of executed buy orders today
Today Sold Total amount of executed sell orders today
Market Value Total Portfolio Value calculated by last previous day closing price
 
3. How to calculate the ¡§Purchasing Power¡¨?

The ¡§Purchasing Power¡¨ is calculated as follow:

Purchasing Power = Bank Available Balance + Available Sales Proceed ¡V Cash On-Hold

 
4. Can I check my transaction history?

Yes, you can view in "Trade ¡V TXN. History" your transaction and stock movement history of the last 3 months and your order history including the non-executed orders for the past 3 months in "Trade ¡V Order History".

 
5. Can I request for monthly/ interim statement(s)?
 

Yes. Besides the monthly statement you received at the end of each month by post, you can request for previous month¡¦s statement or current month¡¦s interim statement via "Customer Info. ¡V Apply Monthly Statement". The statement will be sent to you by post. A service charge of HK$50 per request will be debited from your settlement account.

 
6. Can I print my account portfolio or other information?
 

Definitely. By clicking the upper right hand corner of the screen, you can print a hard copy of your account portfolio or other information.