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Help Centre Support

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Frequently Asked Questions

What should I do if I forget or lose my PIN?What should I do if I forget my registered "e-Banking Login ID"?Do I need to register to transfer funds via e-Banking Service?

View Alle-Banking

Documents Required to Open Individual Accounts in Dah Sing BankUnderstanding Dormant Accounts & Deceased Accounts

Deposit

What services does Online Fund Services provide?What services does Online CLPD Services provide?How does Foreign Exchange Margin Trading work?

Investment

What are Power Tracker and Power Screener in our Mobile Trading App+?What functions does i-Securities Services provide?What are the differences between cash and margin trading?

Securities

Why do I need to complete the Financial Needs Analysis?What is Cooling-off Period?What is Premium Levy?

Insurance

Frequently Asked Questions Regarding Banking Services Maintained During Severe Weather Conditions
  • Dah Sing Bank Inward Remittance Information
    SWIFT Code: DSBAHKHHXXX
    Bank Name: Dah Sing Bank, Limited
    Bank Address: 26/F, Dah Sing Financial Centre, 248 Queen's Road East, Wan Chai, Hong Kong
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    Others

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    Demos and Guides

    Register for e-Bankinge-Statement and e-Advice Servicese-Alert

    View Alle-Banking

    Register for e-BankingSecurity Authenticatione-Statement and e-Advice Services

    View AllMobile Banking

    FX Order Watch ServiceScheduled FX TransactionCurrency Linked Premium DepositInvestment Fund Services"Power Trade" Securities Services

    Investment

    Phone Banking Service Manual

    Learn MorePhone Banking Service

    Miscellaneous

    Important Notices

    Maintaining Operations of Banking Services During Severe Weather Conditions
    Master Terms And Conditions / Master Terms and Conditions for VIP Banking
    Private Banking Services Agreement
    Viewing Notes and Important Messages
    Details and Contact Information of Credit Reference Agencies
    Positive Data Sharing
    Internet Security
    Disclaimer and Privacy Policy Statement
    FATCA and CRS
    Key Facts Statement
    General Disclosures - FX Transactions
    Information on the Order Execution Policy
    Beware of Fraudulent / Infringement Websites, Third-Party Weblinks and Phishing Emails, SMS Messages, etc. pretending to be from Dah Sing Bank, Limited
    Beware of Infringement Websites and Mobile Apps
    Bogus Bank Hotline Numbers
    Fraudulent promotional activities by individuals pretending to be Dah Sing Bank, Limited staff
    Malware Alert
    Notice for Customers Holding Tahoe Life Insurance Policies