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| In view of the recent increase of different kind of scams, please be cautious and stay vigilant to stay away from scammers and avoid losses! Let's follow below smart tips against the recent scams to protect yourself from financial scams. |
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| Case 1: Impersonating staffs from platform / organization staffs helping for service cancellation |
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Trick: Phone / Phishing SMS Scams
Scammers role: Customer service staffs from an e-Wallets / telecommunications service providers platform / Bank, etc. |
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The scammers falsely claimed that they were customer service staffs calling from the abovementioned platforms and the victims had activated insurance service / purchase telecommunication services or products which are required to pay a fee. When the victims requested to cancel the relevant services, the scammers lured the victims to provide their personal and credit card information or to transfer their account saving to designated account and promised that the funds will be returned after completion, in some cases, the scammers requested the victims to accept video call to record victim's face, credit card and HKID for service cancellation. |
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| Case 2: Impersonating redemption platforms enticing bonus points to be expired |
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| Trick: Phishing SMS Scams |
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Fraudulent SMS purporting to be bonus points redemption platform may entice you that gift can be redeemed at discounted price or the bonus points were to be expired, by requesting you to click the embedded link resembling the official website domain and steal your credit card information. |
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| Follow the tips below to avoid losses: |
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Verify the staff's identity via official channels, such as searching the incoming phone number, social media official account and e-mail address on the official website of the relevant organization or platform
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Do not disclose your personal banking and credit card details, such as OTP, e-banking password, CVV security code, etc. |
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Keep your credit cards safe and do not provide your personal or credit card information to others for protecting yourself from fraud scam.
Please verify the message content with your instruction when inputting the OTP. Do not input or reveal the OTP if you did not authorise any transaction or in any doubt, and please call 28288159 or else you shall be responsible for the transaction.
After you confirmed to opt for using the over-the-limit facility, an overlimit handling charge may be levied when the outstanding balance of your credit card account exceeds the available credit limit and you shall be liable for all transactions under the over-the-limit facility.
You may bear the consequences for ignoring pre- and post- card transaction related communications from the Bank. |
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| Once having suspicious findings, can enter the account name or number, phone number, FPS number, website of the seller to the "Scameter" app in order to assess the risk of dealing with the seller before payment, or call the anti-deception consultation hotline "Anti-Scam Helpline 18222" of the Anti-Deception Coordination Centre (ADCC) of the Hong Kong Police Force. |
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Report to us immediately if in doubt of being scammed.
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More online security tips: |
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Dah Sing Credit Card 大新信用卡
dahsing_bank 
DahSingBankHK 
