Credit Card Security Tips

• Keep your credit cards safe and do not provide your personal or credit card information to others for protecting yourself from fraud scam.
• Please verify the message content with your instruction when inputting the OTP. Do not input or reveal the OTP if you did not authorise any transaction or in any doubt, and please call 28288159 or else you shall be responsible for the transaction.
• After you confirmed to opt for using the over-the-limit facility, an overlimit handling charge may be levied when the outstanding balance of your credit card account exceeds the available credit limit and you shall be liable for all transactions under the over-the-limit facility.
• You may bear the consequences for ignoring pre- and post- card transaction related communications from the Bank.
• Cardholder must report to the Bank as soon as reasonably practicable after his / her Dah Sing Credit Card (including both the Principal Card and / or the Supplementary Card) or authentication factors (including but not limited to One-Time Password and / or Security Passcode) have been lost or stolen, or disclosure of Credit Card information and / or authentication factors to any unauthorized person. Otherwise the Principal Cardholder shall be responsible for all transactions, costs and damages effected or caused by the use of the Card whether or not authorized by the Cardholder (including either the Principal Cardholder or the Supplementary Cardholder). Provided that the Cardholder has not acted fraudulently, with gross negligence or has not otherwise failed to inform the Bank as soon as reasonably practicable after having found that his / her Credit Card or authentication factors have been lost or stolen, or disclosure of Credit Card information and / or authentication factors to any unauthorized person, the maximum liability of the Cardholder shall not exceed HKD500. The application of this limit is confined to loss specifically related to Credit Card Account and does not cover cash advances.

Scameter App

An anti-fraud search engine "Scameter" is released and able to be downloaded in App Store / Play Store. Once having suspicious findings, can enter the account name or number, phone number, FPS number, website of the seller to the app in order to assess the risk of dealing with the seller before payment, or call the anti-deception consultation hotline "Anti-Scam Helpline 18222" of the Anti-Deception Coordination Centre (ADCC) of the Hong Kong Police Force.