Reset e-Banking Password / Retrieve Login ID
If you have forgotten your e-Banking Login ID or Password, please go to the login page and touch "Forgot Login ID or Password?".
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If you have forgotten your e-Banking Login ID or Password, please go to the login page and touch "Forgot Login ID or Password?".
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Select the identity credential to use.
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Select the identity credential to use.
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Using Credit Card / Cash Card - with ATM Password
Enter your Credit Card / Cash Card number and ATM password, then click "Next" to proceed.
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Using Credit Card / Cash Card - with ATM Password
Enter your Credit Card / Cash Card number and ATM password, then click "Next" to proceed.
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Using Credit Card / Cash Card - without ATM Password*
Enter your Credit Card / Cash Card number, card expiry date, your date of birth and identification document number, then click "Next" to proceed.
*Applicable to customers who only hold Credit Card / Cash Card (except dual currency credit card) in our Bank. Other customers may return to the previous page to select another type of identity credential for identity verification.
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Using Credit Card / Cash Card - without ATM Password*
Enter your Credit Card / Cash Card number, card expiry date, your date of birth and identification document number, then click "Next" to proceed.
*Applicable to customers who only hold Credit Card / Cash Card (except dual currency credit card) in our Bank. Other customers may return to the previous page to select another type of identity credential for identity verification.
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Using ATM Card
Enter your ATM Card Number, ATM Card Sequence Number and ATM Password, then touch "Next" to proceed.
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Using ATM Card
Enter your ATM Card Number, ATM Card Sequence Number and ATM Password, then touch "Next" to proceed.
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Using Phone Banking User ID
For Phone Banking user, enter your phone banking user ID* and password, then touch "Next" to proceed.
*If you are an ATM card holder of a joint account, enter the first 6 digits of the identification document that you registered when opening this account.
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Using Phone Banking User ID
For Phone Banking user, enter your phone banking user ID* and password, then touch "Next" to proceed.
*If you are an ATM card holder of a joint account, enter the first 6 digits of the identification document that you registered when opening this account.
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A 6-digit One-Time-Password ("OTP") will be sent to the mobile phone number you registered with us. Enter the OTP and then touch "Next".
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A 6-digit One-Time-Password ("OTP") will be sent to the mobile phone number you registered with us. Enter the OTP and then touch "Next".
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Retrieve your Login ID or / and reset your password.
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Retrieve your Login ID or / and reset your password.
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Completed! You can now log in to Dah Sing e-Banking / Mobile Banking and access the corresponding services.
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Completed! You can now log in to Dah Sing e-Banking / Mobile Banking and access the corresponding services.
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For e-Banking Service Demo, please click here.