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Call Us
| Personal Banking Customer Service | 2828 8168 (Customer Service Hotline) 2828 8111 (Personal Loans Application Hotline) 2828 8002 (Credit Card Cash-In Application Hotline) |
Automated Services Mon-Sun 24 hours Manned Service Mon-Fri 9:00 am - 10:00 pm Sat 9:00 am - 5:30 pm (Except public holidays) |
| (86) 0755-2939-2311 / (852) 2828-8038 (Cross-Border Customer Hotline) |
Mon-Fri 9:00 am - 5:00 pm (Except public holidays) |
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| 328 Business Banking Customer Service | 2828 8008 | Automated Services Mon-Sun 24 hours Manned Service Mon-Fri 9:00 am - 5:45 pm (Except public holidays) |
| 24-Hour Report Lost / Stolen Card Hotline | 2828 8188 | Mon-Sun 24 hours |
| Suspicious Credit Card Transaction Enquiry | 2828 8159 | Mon-Sun 24 hours |
| Securities Services (For Hong Kong Listed Stocks, Shanghai A Shares and Shenzhen A Shares) |
2828 7028 (Enquiry Hotline) 2828 7000 (Trading Hotline) |
Automated Securities Services Mon-Sun 24 hours Manned Trading Service Mon-Fri 8:45 am - 5:30 pm |
| US Stock Trading Services | 2828 7000 (Contingency Support Hotline) |
US Stocks Regular Trading Hour |
| Cross-boundary Wealth Management Connect Scheme - Southbound | 2828 8199 / (86) 0755-8190 1281 |
Mon-Fri 9:00 am - 5:00 pm |
Or contact us via the following channels:
WhatsApp Business Official Account |
2808 5533 Terms and Conditions Apply. |
| Click here | |
| Fax | 2828 8060 |
| Mailing Address | G.P.O. Box 333, Hong Kong. |
| Branch Network | Hong Kong Island / Kowloon / New Territories |
