Receive complimentary email and SMS alerts that remind you of important account matters, no subscription required.
Banking Services
Description
Alert Channel
Login Alert
Notifies you when you log into Dah Sing e-Banking or Mobile Banking
Email
Fixed Deposit Maturity Alert
Notifies you when your fixed deposit is matured*
SMS
Current Account Overdraft
Notifies you when your current account is overdrawn^
SMS
Returned Cheque Alert
Notifies you when your issued cheque is returned
Email
Outward Fund Movement Alert
Notifies you when your money is transferred out^^
Email or SMS
Credit Card Services
Description
Alert Channel
Payment Due Date Reminder
Notifies you of the statement payment due date
Email
Bonus Points Scheme Expiry Date Reminder
Notifies you of the bonus points balance and the bonus point expiry date of your credit card accounts before the expiry+
Email
"Card-Not-Present Successful Transaction" Alert
Notifies you when "Card-Not-Present Successful Transaction" is recorded**
Email or SMS
Investment Services
Description
Alert Channel
Currency Linked Premium Deposit Maturity Reminder
Notifies you when the Currency Linked Premium Deposit matures
SMS
Equity Linked Investments Early Call and Maturity Reminder
Notifies you when the Equity Linked Investments is early called or matures
SMS
*Only applies to normal fixed deposits in all currencies (except for Monthly Gain Fixed Deposit and other investment deposits). Fixed deposits that have been setup with maturity instruction are excluded.
^The alert is not applicable to overdraft arising from Octopus Automatic Add Value Service.
+The alert is only applicable to credit card enrolled for Credit Card Bonus Point Program.
**You can personalize the transaction alert amount, suspend or resume to receive this alert service by visiting our branches or calling to Customer Service Hotline at 2828 8168.
^^The alert is only applicable to transfers via CHATS / Telegraphic Transfer conducted at branch or VIP Banking Service Hotline, transfers to registered third-party account using CHATS conducted at e-Banking / Mobile Banking and transfers to registered third-party account within Dah Sing Bank conducted at e-Banking / Mobile Banking.
Customized alerts help you manage your financial needs with ease!
Banking Services
Description
Alert Channel
ATM Card e-Receipt
e-Receipt is sent instantly after using an ATM located in Hong Kong or overseas, or our Easy Cash Deposit Machine or Cash & Cheque Deposit Machine++
Email or SMS
Inward Remittance Alert
Notifies you when the inward remittance is credited to your account
Email or SMS
Outward Fund Movement Alert
Notifies you when your money is transferred out for specific transaction*** which exceeds the designated amount^^^
Email or SMS
++For the detailed terms and conditions for ATM Card e-Receipt Service, please click here.
***Specific transactions include cheque payments, transfer of matured fixed deposits to a 3rd party account in accordance with your instructions, cashier orders, bank drafts, in-branch cash withdrawals, in-branch transfers to a registered account, in-branch bill payments, transfers to a registered 3rd party bank account made via the 24-Hour Phone Banking Service, transfers to a registered account made via Autopay, transfers to a registered third-party bank account made via VIP Banking Service Hotline and bill payments made via VIP Banking Service Hotline.
^^^The designated amount in different currencies of a single transaction for receiving an Outward Fund Movement Alert is shown below: